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I have been a customer for a number of years utilizing routine maintenance on my vehicle. Each service was performed to my satisfaction and always provided with an explanation. I received another exemplary service today when I had an unfortunate flat tire on my way to town- a REAL FLAT, flat. Even though it was past their normal service hours, Tony answered my call and Irwin talked to me about possibilities of dealing with the tire emergency. I called roadside assistance and before a different towing company had even arranged service, Irwin arrived at my car and had the spare on. Talk about small community concern and assisting neighbors!